Privacy Policy

Last Updated: July 11, 2025

Introduction

This Privacy Policy describes how our physical therapy clinic (“we,” “our,” or “us”) handles information when you visit our website. We are committed to protecting your privacy and being transparent about our data practices.

Important Notice About Patient Data

This website does not collect, store, or process any personal health information (PHI) or patient data directly. All patient information, medical records, and health-related data are managed exclusively through Zanda Health, our HIPAA-compliant patient management system.

Information We Do NOT Collect

We want to be clear about what we do not collect through this website:

  • Personal health information (PHI)
  • Medical records or patient histories
  • Insurance information
  • Treatment plans or diagnoses
  • Any other sensitive health-related data

Information We May Collect

Website Usage Information

When you visit our website, we may collect standard website analytics data, including:

  • IP addresses (anonymized when possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visits

This information is used solely for:

  • Website functionality and performance
  • Understanding how visitors use our site
  • Improving user experience
  • Technical troubleshooting

Contact Information (If You Choose to Provide It)

If you choose to contact us through our website (via contact forms, email, etc.), we may collect:

  • Name
  • Email address
  • Phone number
  • Any message content you provide

This information is used only to respond to your inquiry and is not stored in any patient management system.

How We Use Information

We use the limited information we collect only for:

  1. Website Operations: Ensuring our website functions properly
  2. Communication: Responding to inquiries you initiate
  3. Improvements: Understanding how to improve our website
  4. Legal Compliance: Meeting legal obligations

Third-Party Services

Zanda Health

  • All patient data, medical records, and health information are stored exclusively in Zanda Health’s secure, HIPAA-compliant system
  • This website has no access to or control over data stored in Zanda Health
  • Zanda Health has its own privacy policy and data practices
  • Any patient-related privacy concerns should be directed to Zanda Health

Website Services

We may use third-party services for:

  • Website hosting
  • Analytics (Google Analytics, etc.)
  • Security monitoring
  • Performance optimization

These services may collect standard website usage data but do not have access to any personal health information.

Data Security

While this website does not store sensitive data, we implement appropriate security measures to protect any information that may be collected:

  • Secure HTTPS connections
  • Regular security updates
  • Access controls and monitoring
  • Industry-standard security practices

Data Retention

  • Website analytics data: Typically retained for 12-24 months
  • Contact form submissions: Retained only as long as necessary to respond to your inquiry
  • No patient data: We do not retain any patient information on this website

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request information about what data we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Visitors

If you are visiting our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date
  • Providing notice through our website if appropriate

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Physical Therapy Clinic Name
[Address]
[Phone Number]
[Email Address]

Additional Information

  • For any privacy concerns: Contact us using the information above

This Privacy Policy is effective as of the date listed above and applies to all users of this website.